Tuesday, 11 November 2014

Electronic Document Delivery items

Recent upgrades at The British Library has led to some changes in printing items delivered electronically using their SED service.

If anyone receives the  error message ‘This printer is not allowed for secure printing’ while attempting to print an SED item they should follow the steps outlined below.
  • Click Start button on bottom toolbar then select
  • All programes
  • Adobe XI
  • Edit
  • Preferences
  • Security (Enhanced)
  • Then in the Sandbox Protections area of the screen,  un-tick the Enable protected mode at startup box
  • OK
This should rectify the problem.

Those requesters opening and printing SED items on PCs in University PC suites shouldn't have to do this, but you may need to on staff PCs and also your own personal PCs.


If you have any further questions, please contact the Library 

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